Customer Support Consultant
Help merchants resolve payment and settlement queries by phone, chat and email.
About the role
You will be the first line of support for merchant queries, resolving payment failures, settlement questions and onboarding issues, and escalating technical faults to the product team.
Requirements
Matric with 2+ years contact-centre experience; clear written English; comfortable with ticketing systems.
How to apply
Apply with your CV; shortlisted candidates complete a short written assessment.
Where this vacancy is listed
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