Call Centre Agents (Inbound & Outbound)
Customer service and sales agent roles in banking, insurance and international BPO campaigns.
About the role
Contact centres recruit agents for inbound customer service, collections, retentions and outbound sales campaigns, including UK and US client work. Agents handle calls and chats, capture accurate notes, resolve queries within policy, and meet quality and productivity targets. Training is provided, and top performers move into quality assurance, team leader and workforce planning roles.
Requirements
Grade 12, clear neutral spoken English, computer literacy and a quiet space with stable connectivity for hybrid shifts. Sales or service experience is an advantage.
How to apply
Apply through the employer or job board link. Legitimate BPOs pay for your training — never pay for a "headset kit" or "campaign registration".
Where this vacancy is listed
This role is advertised on Indeed. Applications are not handled by FinanceSearch AI — open the listing below and follow the employer's own application process on that website.
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